Blog List

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Build outcome layers into basic services

Basic services are necessary, but they become revolutionary when you add measurable results. Customers want outcomes, not simply jobs finished. …

2025-06-27

basic services
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Build post-sale trust checkpoints that spark return visits

Although most firms put a lot of effort into closing deals, what occurs after the sale may be even more …

2025-06-27

trust checkpoints
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when to re-engage a customer based on their past actions

In business, timing is crucial, particularly when reestablishing contact with former clients. To determine whether to re-engage, successful service providers …

2025-06-26

re-engage
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what values are missing in your industry = your opportunity

Blind spots are places in any industry where clients are neglected, underserved, or treated more like numbers than like individuals. …

2025-06-26

values missing
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Low noise businesses for introverted founders

Public speaking and high-energy networking events are not always conducive to the success of entrepreneurs. Building a company that reduces …

2025-06-26

introverted founders
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business success = decision speed × trust building

Success in the modern digital world depends on more than just providing the greatest service; it also depends on how …

2025-06-26

business success
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What to stop doing if you want to scale smarter

Doing better is more important for scaling a firm than simply doing more. You must first determine which behaviors are …

2025-06-26

scale smarter
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Build a services around helping people choose faster

Decision fatigue is a real phenomenon in a society where options are unlimited. Consumers frequently put off purchases because they …

2025-06-25

helping people

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